Frequently Asked Questions
How do you recover deleted tweets?
We use WebArchive (Wayback Machine) to retrieve archived copies of tweets. When tweets are deleted or accounts are suspended, the content often remains accessible through WebArchive's extensive archive of web pages.
Can you recover tweets from suspended accounts?
Yes! If the tweets were archived by WebArchive before the account was suspended, we can retrieve them. However, the availability depends on whether WebArchive crawled those tweets before the suspension.
What data do you retrieve?
We retrieve all archived tweets, retweets, images, videos, timestamps, and metadata available in WebArchive for the specified username. This includes both deleted and old tweets that are no longer visible on Twitter.
How long does it take to get my archive?
The processing time depends on the number of tweets found. Typically, smaller archives (under 1,000 tweets) are processed within a few hours, while larger archives may take up to 24-48 hours.
Is this legal?
Yes, we only access publicly archived data from WebArchive, which is a legitimate public service. We do not access private accounts or bypass any security measures. All data retrieved is publicly available through WebArchive.
What format will I receive my data in?
You'll receive a comprehensive package including JSON files with all tweet data, text files with tweet content, and all associated media files (images and videos) organized in folders.
Can I check how many tweets are available before paying?
Absolutely! That's one of the key features of our service. You can enter any username and see the count of available tweets completely free. Only proceed with payment if you're satisfied with the results.
What if no tweets are found?
If WebArchive doesn't have any archived tweets for a username, we'll show you a count of zero. In this case, there's nothing to retrieve, and you won't be charged.
Do you store my data?
We process your request and deliver the archive package. We don't permanently store your retrieved data beyond what's necessary to fulfill your order and provide customer support.
Can I get tweets from private accounts?
No, we can only retrieve tweets that were publicly accessible when WebArchive crawled them. Private account tweets are not archived and cannot be retrieved.
Still Have Questions?
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